The National Transport and Safety Authority, also known as the NTSA wants to make something clear. When you renew your driving licence you have to do something extra. You have to go through something called capture. This is part of the renewal process for your driving licence.
Some people have paid for their driving licence online but they have not finished the biometric capture part. Then they get delayed. The NTSA says that just paying for your driving licence is not enough. You also have to give them your information. Then can they finish processing your new smart driving licence.
This is because some drivers were worried. They had paid for their driving licence online but they had not got their new licence yet. The NTSA is telling people to follow all the steps when they renew their driving licence. Make sure you do the biometric capture part or you will get delayed.
The NTSA is doing this to keep track of all the drivers in Kenya. They want to make sure the driving licence system is safe. If you have already paid for your driving licence but it is taking too long check if you did the biometric capture part. Then should you ask the NTSA what is going on with your smart driving licence. The NTSA and the smart driving licence are very important, for people who drive in Kenya.
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