Safaricom has responded to concerns from its customers about the changes it made to some of its data bundles. This includes the one-hour bundle that a lot of people used.
The company made these changes. Now people are talking about it. The people who used the cheap bundles are the ones talking the most. They used these bundles to get on the internet for a time.
Safaricom said it is always looking at its data bundles and trying to make them better for its customers. The company wants to make sure its bundles are what the customers need and want.
Some customers are not happy with the changes. They want to know why Safaricom got rid of the bundles. A lot of people like to buy amounts of data when they need it.
Safaricom is telling its customers to check the MySafaricom app and the USSD services to see what bundles are available now. This is where they can see all the bundles and their prices.
This is a deal in Kenya because a lot of people use their phones to get on the internet. They use the internet for a lot of things like talking to people learning, working and getting to services. Safaricom data bundles are important to people, in Kenya.
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